Learning Dynamics hosted its Integrity at Work(R) showcase session this morning, and the conversation among the business leaders who attended was energetic and engaged. As we worked through video case studies and discussed the situations, the diversity of opinions illustrated just how valuable this training can be.
While there was much agreement on many of the issues discussed, there were some differences. Also, because different companies operating in different industries were represented, the stories of challenges faced were compelling. We recognized a handful of themes that are worth sharing.
First, does your organization have a published ethics policy? Many large organizations have stringent guidelines, chief ethics and/or compliance officers, and other tools to help guide employees. If yours is a smaller organization, it is worth the effort to have a policy and provide training. Even one bad decision can cost your company a lot, making education and prevention worthwhile.
Second, is ethical decision making part of the office buzz? Do you and your leaders talk about it? Do you take opportunities – teachable moments – to illustrate how policy and sound critical thinking about ethical issues have come into play in a particular situation? There is nothing like a real-world, this-happened-here example to help make your point.
Finally, do your senior leaders set the example? Leaders set the tone and create the culture. Your personal behavior and decision making, your commitment to doing the right thing, are very valuable to less senior employees. They will often do what they see their leaders doing.
Sometimes knowing what to do is difficult. Learning and using a tool to guide decision making can make it easier and results more consistent. Now, as much as at any time in the past, ethics grounded in personal integrity and bolstered by a clear thought strategy are needed in all organizational life.
Learning Dynamics offers customized learning and development solutions for many workplace issues and skills. Integrity at Work ™ is one of them. Contact Learning Dynamics today to help plan your ethics training strategy.